Application effect of optimized nursing mode on superior nursing service in psychiatric department
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摘要: 目的：探讨优化护理工作模式在精神科优质护理服务中的临床效果。方法选取本院精神科收治的患者240例作为研究对象并分为传统模式组和优化模式组，每组各患者120例。传统模式组患者在传统护理工作模式下接受护理康复治疗；优化模式组患者在优化护理工作模式下接受护理康复治疗，通过加强护理人员管理、定期检查护理人员业务技能水平、转变护理理念、优化排班，提高工作效率和质量，增加患者及医生满意度，同时积极开展精神康复活动、加强健康教育，以提高患者恢复状况。结果优化模式组患者及家属满意度、医生满意度均高于传统模式组，且优化模式组的意外事件和投诉事件的发生率均显著低于传统模式组，差异有统计学意义（P ＜0．05）；优化模式组患者对健康知识掌握的优良率显著高于传统模式组；经过1个月的治疗和护理后，优化模式组的治疗有效率显著高于对照组，差异有统计学意义（P ＜0．05）。结论优化护理工作模式在精神科优质护理服务中的临床效果显著，能有效提高患者、医生的满意度，降低意外及投诉的发生率，提高治疗效果，值得临床推广。Abstract: Objective To explore application effect of optimized nursing mode on superior nurs-ing service in psychiatric department.Methods 240 patients were divided into traditional model group and optimized mode group with 120 patients in each group.The patients in the traditional model group received traditional mode of nursing and rehabilitation therapy while patients in the optimized mode group received optimized nursing and rehabilitation therapy.Strengthening nursing management,regularly checking the level of business skills of nursing staff,changing nursing phi-losophy,optimizing row classes and improving work efficiency and quality,increasing patient and physician satisfaction,actively carrying out the spirit of rehabilitation activities and strengthening health education could improve recovery situation of patients.Results Satisfaction of patients and their families and physician satisfaction in optimized mode group were higher than that in the tradi-tional model group,and accident and complaint events in the optimized mode group were signifi-cantly lower than that in the traditional model group,so the difference was statistically significant (P <0.05).Excellent rate of health knowledge command in the optimized mode group was signif-icantly higher than that in the traditional model group.After a month of treatment and nursing, treatment efficacy rate in optimization mode group was significantly higher,so the difference was statistically significant (P <0.05).Conclusion Optimized mode nursing has significant clinical effect,it can effectively improve the satisfaction of patients and physicians,reduce the occurrence rate of accidents and complaints,and improve the therapeutic effect,so it is worthy of promotion.
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Keywords:
- optimized nursing work mode /
- psychiatric department /
- quality nursing
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